Client Experience Associate
Quantitative Marketing(1 month ago)
About this role
A Client Experience Associate at PNC's Retail Banking branch in Kalamazoo, MI, represents the bank in-person at the Stadium Drive Branch to support customer financial wellbeing and create loyalty. The role focuses on delivering excellent branch and lobby service, educating customers on banking options and technology, and referring opportunities to branch staff to grow customer relationships.
Required Skills
- Accountability
- Branch Banking
- Client Loyalty
- Customer Service
- Identifying Opportunities
- Leveraging Technology
- Proactive Sales
- Digital Awareness
- Fraud Detection
- Problem Solving
+4 more
About Quantitative Marketing
pnc.comPNC Bank (PNC Financial Services Group), headquartered in Pittsburgh, PA, is a U.S. financial services company offering a broad suite of personal banking products including checking and savings accounts, credit cards, mortgages, home‑equity and auto loans, CDs and retirement accounts. It provides digital and mobile banking tools, online bill pay, card controls and a large branch and ATM network for everyday banking. PNC also offers wealth management, investment and retirement planning, plus small‑business banking and lending, positioning itself as a full‑service provider for individuals and businesses.
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