Client Experience Associate

Quantitative Marketing(13 days ago)

Coral Gables, FLOnsiteFull TimeTraineeRetail Banking

About this role

A Client Experience Associate at PNC in Coral Gables works within retail banking to deliver personalized customer service, educate clients on financial options, and identify banking opportunities, focusing on enhancing customer loyalty and financial wellbeing. The role emphasizes collaborative engagement and the support of sales and transactional activities in a branch setting.

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Required Skills

Customer Service
Banking Products
Leverage Technology
Client Loyalty
Proactive Sales
Effective Communication
Financial Transactions
Customer Needs
Problem Solving
Digital Awareness

About Quantitative Marketing

pnc.com

PNC Bank (PNC Financial Services Group), headquartered in Pittsburgh, PA, is a U.S. financial services company offering a broad suite of personal banking products including checking and savings accounts, credit cards, mortgages, home‑equity and auto loans, CDs and retirement accounts. It provides digital and mobile banking tools, online bill pay, card controls and a large branch and ATM network for everyday banking. PNC also offers wealth management, investment and retirement planning, plus small‑business banking and lending, positioning itself as a full‑service provider for individuals and businesses.

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