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© All Rights Reserved. ApplyBlast.com
Scotiabank
This role involves managing inbound calls for internal and external clients within the ScotiaGBS Client Experience Centre, ensuring timely resolution of inquiries and adherence to service level agreements. The position focuses on delivering high-quality customer service, identifying business opportunities, and promoting bank products to enhance client satisfaction and loyalty. The agent is responsible for maintaining operational efficiency, following established scripts, and contributing to the team's overall performance metrics.
Scotiabank is a leading global financial institution offering personal, business, and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets services. With a global team of approximately 90,000 employees, Scotiabank operates across numerous countries in the Americas, Europe, Asia-Pacific, and the Caribbean. The bank serves individuals, businesses, and institutions through a broad suite of products including loans, insurance, brokerage, mutual funds, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Scotiabank.
Scotiabank didn’t post a salary, so this is our estimate from similar listings.
5% below the average for this role