Client Experience Coordinator

North Shore Pediatric Therapy(1 month ago)

Naperville, IL, United StatesOnsiteFull TimeJunior$36,000 - $44,000Clinical Operations

About this role

The Family Child Advocate at North Shore Pediatric Therapy is the primary in-center contact who supports families and keeps clinic operations running smoothly. The role ensures therapist schedules stay full, coordinates makeups and real-time adjustments, and helps create positive family experiences. It partners closely with Clinical Directors and therapists and supports outreach, tours, and clinic logistics. This is a hands-on, family-facing position focused on operational reliability and compassionate support.

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Required Skills

Scheduling
Communication
Multitasking
Problem Solving
Family Support
Clinic Support
Collaboration
Inventory Management
Outreach
Event Support

+2 more

About North Shore Pediatric Therapy

nspt4kids.com

North Shore Pediatric Therapy (NSPT) is a Chicagoland pediatric therapy provider delivering multidisciplinary services for children, including applied behavior analysis (ABA) for autism, speech-language therapy, occupational therapy, physical therapy, neuropsychology, and mental health support. They focus on evidence-based, family-centered care across multiple Illinois locations and accept insurance. NSPT has served children and families in the region for over 20 years and operates as part of the Gracent organization.

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