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Client Experience Infrastructure Manager (Voice & Unified Communications) at Brown Brothers Harriman - ApplyBlast

Client Experience Infrastructure Manager (Voice & Unified Communications)

Brown Brothers Harriman

1 month ago

3.6 on Glassdoor

Jersey City, New Jersey, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Client Experience Infrastructure Manager leads the strategy, engineering, and operations of the enterprise voice and unified communications environment, focusing on Avaya telephony platforms and Microsoft Teams Phone. This role is responsible for delivering highly available, secure, and scalable voice, video, and collaboration services while driving modernization initiatives. The position requires a blend of technical leadership, operational excellence, and strategic planning to enhance the overall employee communication experience.

Responsibilities

Lead strategy and engineering of enterprise voice and unified communications environment
Design and implement Avaya and Microsoft Teams Phone solutions
Manage vendor relationships and drive continuous service improvements

Skills

About Brown Brothers Harriman

bbh.com

Headquarters

New York, New York, United States

Company Size

5001-10000 employees

Founded

1818

View Profile

At Brown Brothers Harriman, we serve the most sophisticated individuals and institutions with expertise through our focused business lines: Investor Services, which offers custody, accounting, administration, capital market services, and operating model solutions; and Capital Partners, which offers wealth management, corporate advisory and banking, investment management, and private equity.