Client Experience Lead

pactfi

2 months ago

New York, NY

Onsite

Full Time

Senior

0 applicants

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About this role

PactFi provides secure, end-to-end operational infrastructure for managing complex private credit transactions through a web-based platform that enhances efficiency and security. They are seeking a Client Experience Lead to oversee daily client execution, onboarding, and support, with opportunities to develop into a leadership role and build a support team.

Skills

Qualifications

7+ years of experience in technology implementations or transformations in consulting, professional services, FinTech, or enterprise SaaS

About pactfi

fin.capital

Fin Capital backs enterprise software for the financial services industry across the full software lifecycle. The firm supports fintech and financial-services technology companies with capital and strategic guidance to design, build, deploy, and scale enterprise-grade solutions. Through its portfolio and insights sections—and collaborations like Lighthouse—the company positions itself as a pragmatic partner for growth and innovation in financial tech. The brand conveys a modern, fintech-focused approach aimed at enabling financial institutions to operate more efficiently and securely.