Client Experience Manager I

The Client Experience Manager I supports clients throughout the policy lifecycle, collaborating with Sales, Underwriting, and Claims teams to drive retention, growth, and improved loss costs. This role focuses on creating loyal client relationships, providing actionable insights through data analytics, and ensuring a high-quality customer experience for agents and insureds. The position requires strong interpersonal skills, cross-departmental collaboration, and a deep understanding of AmTrust's services and values.