Client Experience & Relations Senior Executive

A Senior Executive in Client Experience & Relations at Richemont strategically deploys client initiatives to maximize engagement, recruitment, and retention for luxury brands like Cartier. The role involves executing high-end client treatment activities, managing gifting logistics, and collaborating with retail teams to enhance the client journey across all touchpoints. Responsibilities include analyzing performance data, overseeing vendor relationships, and driving satisfaction through targeted programs and in-boutique training.