Client Experience Representative
Dkbinnovative
About this role
A Client Experience Representative acts as a client ambassador, focusing on enhancing client relationships and satisfaction through proactive support, communication, and understanding of client needs. The role involves building trust, assisting with technical issues, and participating in client meetings and support activities.
Skills
About Dkbinnovative
dkbinnovative.comDKBinnovative is an award-winning managed IT and cybersecurity services firm that has supported Dallas–Fort Worth businesses since 2001. They deliver 24/7 help desk and monitoring, managed networking and cloud solutions, cybersecurity services, incident response, and HIPAA/compliance support. Serving clients across Frisco, Plano and the broader DFW area, they focus on proactive risk reduction, uptime, and tailored IT strategy for small and mid-sized organizations.
About Dkbinnovative
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Dkbinnovative.
Salary
$77k – $104k
per year