Client Experience Researcher, Specialist
Our Group(6 days ago)
About this role
This role involves conducting user experience research using various qualitative and quantitative methods, analyzing data, and communicating insights to support business strategies. The position also includes mentoring junior staff and working cross-functionally with different teams to improve client experience.
Required Skills
- Usability Testing
- Qualitative Research
- Quantitative Research
- User Research
- Data Analysis
- User Experience
- Presentation Skills
- Client Interviews
- Survey Design
- Research Software
About Our Group
vanguardjobs.comNew Relic is a cloud-native observability platform that helps developers and operations teams monitor, troubleshoot, and optimize applications, infrastructure, and digital customer experiences. It offers application performance monitoring (APM), distributed tracing, logs, metrics, infrastructure monitoring, synthetics, dashboards, and alerting, all unified in the New Relic One platform. The service ingests telemetry from across cloud-native and hybrid stacks, provides powerful query and visualization tools, and includes AI/ML-assisted insights to speed incident response and capacity planning. Organizations use New Relic to correlate metrics, traces, and logs in one place for real‑time visibility and faster troubleshooting.
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