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Client Experience Senior Analyst SAFE ACT - WASHINGTON at Citi - ApplyBlast

Client Experience Senior Analyst SAFE ACT - WASHINGTON

Citi

4 months ago

3.6 on Glassdoor

Washington, District of Columbia, United States

Onsite

Full Time

Senior

0 applicants

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About this role

This role within Citi's Banking, Credit and Investments platform applies specialized disciplinary knowledge to improve onboarding processes and workflows. The professional partners with sales teams and internal partners to fulfill client requests while ensuring seamless experiences and strict regulatory compliance. Key duties include assessing risk, identifying policy gaps, and supporting clients through complex KYC and account opening evaluations.

Responsibilities

Analyze and evaluate onboarding processes to identify policy gaps and data inconsistencies
Partner with sales teams and internal partners to fulfill complex client requests
Monitor and assess risk in business decisions to safeguard firm reputation and assets
Ensure documentation accuracy and completeness for regulatory compliance
Support peer training and development while influencing team performance

Skills

Qualifications

Bachelor's DegreeFINRA SIESeries 7Series 66Series 63 & 65

About Citi

citi.com

Company Size

1-10 employees

Founded

2025

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Citibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.