Client Experience Specialist (Team Leader)

The Client Experience Specialist (Team Leader) serves as the primary ambassador for the company's luxury caregiving services, acting as the first point of contact for new clients and caregivers. This role involves leading onboarding processes, coaching new team members, and providing direct care for specialized cases while ensuring a seamless and dignified client experience. The position requires a Certified Home Health Aide to bridge the gap between office leadership, field staff, and high-profile clients.