Client Experience Specialist
NerdsToGo of Alexandria, VA
About this role
A Customer Service Advisor at NerdsToGo serves as the first point of contact for clients, managing interactions and ensuring exceptional customer experiences through intake services, service ticket creation, and collaboration with field technicians.
Skills
About NerdsToGo of Alexandria, VA
nerdstogo.comNerdsToGo is a US-based computer repair and IT support provider that serves residential and commercial customers through a network of local technicians and franchise locations. They offer on-site and remote services including PC/Mac repair, virus and malware removal, data recovery, network/Wi‑Fi setup, and managed IT/help‑desk support. The company emphasizes fast, convenient service that brings technicians to your home or office to minimize downtime for individuals and small-to-medium businesses.
About NerdsToGo of Alexandria, VA
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for NerdsToGo of Alexandria, VA.
Salary
$31k – $52k
per year
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