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Client Experience Specialist at Intertek - ApplyBlast

Client Experience Specialist

Intertek

22 hours ago

3.1 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Client Experience Specialist supports the Account Management team by managing contract renewals, assisting with CRM migration, and serving as a responsive point of contact for client needs. This role leverages AI tools to streamline communication and documentation while providing day-to-day client support to drive retention and satisfaction. The position is ideal for someone early in their career seeking broad exposure in a SaaS environment.

Responsibilities

Manage contract renewals and identify growth opportunities for the Account Management team
Support CRM migration efforts through data cleanup, record migration, and QA testing
Leverage AI tools to draft renewal summaries and provide day-to-day client support

Skills

About Intertek

intertek.com

Headquarters

London, England, United Kingdom

Company Size

10001+ employees

Founded

1885

View Profile

Intertek is a leading total quality assurance provider, delivering high-quality and tailored solutions across various sectors including product testing, inspection, certification, and consulting. With a global network of laboratories and experts, Intertek helps businesses enhance their product quality, minimize risks, and ensure compliance with regulations. The company serves a diverse range of industries, including textiles, food, electronics, and transportation, by leveraging innovation and technology to meet evolving customer needs. Intertek's commitment to excellence and sustainability makes it a trusted partner for businesses aiming for operational efficiency and product integrity.