Client Implementation Manager
Press Ganey
About this role
The Client Implementation Manager is the primary client-facing lead responsible for coordinating and owning the onboarding and implementation process from post-sales handoff through go-live and transition to delivery teams. The role partners with internal and external stakeholders to align on product needs, timelines, and implementation strategy to ensure successful deployments. The position requires deep understanding of complex, data-driven implementations—ideally within healthcare settings—to instill client confidence and ensure high satisfaction.
Skills
Qualifications
About Press Ganey
pressganey.comPress Ganey helps healthcare organizations transform healthcare experience, enhance patient safety, and improve quality. Discover our innovative solutions.
Recent company news
The AI JournalPress Ganey Forsta Named a Leader in the 2026 Gartner® Magic Quadrant™ for Voice of the Customer Platforms
2 days ago
Fierce HealthcareQualtrics to buy Press Ganey Forsta for $6.75B to expand its reach in healthcare
Oct 7, 2025
CVS HealthAetna, a CVS Health company, receives Health Plan of the Year Award from Press Ganey
1 month ago
Financial TimesSoftware group Qualtrics to buy health-tech company Press Ganey Forsta for $6.7bn
Oct 6, 2025
PR NewswireQualtrics to Invest $6.75 Billion in Press Ganey Forsta Acquisition to Advance AI-Powered Experience Management
Oct 6, 2025
About Press Ganey
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Press Ganey.
Salary
$80k – $105k
per year