Nelnet
This role leads the full lifecycle of client onboarding, implementation, and ongoing success for the assigned platform, serving as a primary strategic and technical resource for clients and internal teams. The position drives product adoption, engages clients through proactive strategies, resolves technical issues through cross-functional coordination, and contributes to process and product improvements. It combines expertise in client success, workflow configuration, training, and product operations to ensure long-term client satisfaction and adoption.
Nelnet, Inc. is a diversified financial services company focused on education finance and student loan servicing. It operates a broad portfolio of Nelnet businesses that deliver education-related financial products, technology platforms, and services to borrowers, schools, and institutions worldwide. The company positions itself as more than just a student loan servicer, offering a wide range of solutions to manage education financing and payments on a global scale. Nelnet also highlights global career opportunities, inviting job seekers to explore internships and careers across its various fields and locations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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