Somewhere
The Client Inquiry Specialist serves as the first point of contact for prospective clients and families, managing incoming inquiries with a consultative sales approach to understand care needs and guide individuals toward appropriate next steps. This role requires balancing compassionate communication with results-oriented lead conversion to achieve a 55% inquiry-to-converted-lead target. The specialist utilizes CRM systems like Salesforce and WellSky to document interactions, nurture leads, and ensure effective handoffs to local teams.
Somewhere (formerly Support Shepherd) is a global recruiting firm that sources, vets, and places top remote talent for 80% less than U.S. equivalents, backed by a 6-month Perfect Hire Guarantee. The company offers services including Direct Hire, Talent on Demand, Executive Search, and Employer of Record (EOR) solutions, helping businesses hire across 18+ countries in roles spanning sales, engineering, finance, customer support, and more. With over 5,000 companies served and 11,000 candidates placed, Somewhere enables businesses to build cost-effective, high-quality global teams.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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