resolvglobal
This fully remote, full-time role involves serving as the first point of contact for clients seeking professional assistance during stressful situations. The specialist will handle inbound and outbound calls to verify information, explain processes, schedule appointments, and guide clients through enrollment while maintaining empathy and professionalism. The position requires strong communication skills, attention to detail, and the ability to manage emotionally charged conversations in a high-touch, phone-based environment.
Resolv Global is a global BPO provider offering outsourcing, call center, and collections services to help businesses cut costs, scale, and serve customers worldwide. It operates from six sites and leverages remote teams across 18+ languages to deliver seamless, scalable customer support across geographies. The company positions itself as a global staffing solutions partner, using multilingual capabilities to meet diverse client needs. Resolv Global focuses on delivering cost-efficient, scalable customer service for organizations seeking to expand their global reach.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for resolvglobal.
Case Coordinator
Alexander Shunnarah Trial Attorneys
V104 - Intake Specialist | Sales Intake & Client Support Specialist
Job Duck
Skilled Intake Specialist - Healthcare
SMDigital
Bilingual Customer Service, Vendor Qualification & Intake Representative
the foreign venture group
Customer Contact Officer
Serco Group Plc
Case Intake Specialist - CSR
Morgan & Morgan, P.A.