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© All Rights Reserved. ApplyBlast.com
resolvglobal
This fully remote, high-touch customer service role involves serving as the first point of contact for individuals seeking professional assistance during stressful situations. The position requires handling inbound and outbound calls to verify client information, explain intake processes, and guide clients through next steps with empathy and professionalism. The role focuses on building trust, de-escalating challenging conversations, and accurately documenting interactions while adhering to strict compliance guidelines.
Resolv Global is a global BPO provider offering outsourcing, call center, and collections services to help businesses cut costs, scale, and serve customers worldwide. It operates from six sites and leverages remote teams across 18+ languages to deliver seamless, scalable customer support across geographies. The company positions itself as a global staffing solutions partner, using multilingual capabilities to meet diverse client needs. Resolv Global focuses on delivering cost-efficient, scalable customer service for organizations seeking to expand their global reach.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for resolvglobal.
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