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Client Learning & Adoption Program Manager at Dun & Bradstreet - ApplyBlast

Client Learning & Adoption Program Manager

Dun & Bradstreet

5 hours ago

4.0 on Glassdoor

Florham Park, New Jersey, United States

Hybrid

Full Time

Manager

0 applicants

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About this role

The Client Learning & Adoption Program Manager establishes and manages the governance framework, operating model, and cross-functional programs that support customer learning, adoption, engagement, and enablement across Dun & Bradstreet. The role serves as the primary liaison between Client Learning & Adoption and key stakeholders, driving alignment across teams and ensuring customer-facing programs are executed consistently and effectively. This role focuses on governance, operational excellence, stakeholder management, process ownership, and program execution to align teams with business priorities and customer outcomes.

Responsibilities

Establish and manage governance frameworks and operating models for client learning and adoption
Lead cross-functional programs and initiatives to drive customer engagement and enablement
Develop and manage change management plans and operational workflows for customer-facing initiatives

Skills

About Dun & Bradstreet

dnb.com

Headquarters

Jacksonville, Florida, United States

Company Size

5001-10000 employees

Founded

1841

View Profile

Dun & Bradstreet provides commercial data, analytics, and insights that help organizations meet sales and marketing goals, manage global supply chains, and mitigate credit risk. Backed by nearly two centuries of business data, D&B offers authoritative company intelligence, standardized firmographics, risk scores, and identifiers to support customer acquisition, supplier management, and compliance. Their platforms and APIs deliver global coverage and analytics to power finance, procurement, and go-to-market decision-making. Businesses rely on D&B for scalable, data-driven solutions that improve operational and strategic performance.