Citi

Client Management Lead Analyst

Citi(1 month ago)

United States, New York, NYOnsiteFull TimeSenior$116,880 - $175,320Operations
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About this role

An Operations Relationship Manager at Citi Markets owns and elevates the end-to-end client service experience for high‑intensity platinum clients across cash and derivatives. The role operates at the intersection of Operations, Technology, and Client Service to advocate for clients, simplify cross‑regional processes, and ensure regulatory and operational performance. Success is measured by client satisfaction, operational metrics, and the depth of trusted relationships built globally.

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Required Skills

  • Client Relationship
  • Operations
  • Derivatives
  • Regulatory Reporting
  • Stakeholder Management
  • Risk Awareness
  • Service Metrics
  • Escalation Management
  • Data Analysis
  • Leadership

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Qualifications

  • Bachelors Degree
  • Masters Degree (Preferred)
Citi

About Citi

citi.com

Citibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.

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