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Client Manager at American Express Global Business Travel - ApplyBlast

Client Manager

American Express Global Business Travel

4 months ago

4.0 on Glassdoor

New South Wales, Australia

Onsite

Full Time

Senior

1 applicant

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About this role

This role involves driving retention, profitability, and revenue growth for business travel clients across Australia by managing a diverse portfolio of middle and large market accounts. The position requires creating strategic account plans, negotiating contract renewals, and building key relationships with C-level decision makers to identify premium revenue opportunities and manage client risk.

Responsibilities

Drive retention and profitability for diverse business travel client portfolios across Australia
Develop and execute winning client strategies through detailed internal account plans and business reviews
Negotiate and manage contract renewals aligned with specific profit objectives and targets
Build and maintain key strategic relationships with C-level decision makers and stakeholders
Identify premium revenue opportunities and project savings while managing client risk proactively