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Client Operations Associate at Copper.co - ApplyBlast

Client Operations Associate

Copper.co

1 month ago

New York, New York, United States

Onsite

Full Time

Junior

0 applicants

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About this role

The Client Operations Associate supports institutional clients by providing technical support, troubleshooting issues, and ensuring a smooth client experience. The role involves taking ownership of queries, collaborating with internal teams, and gathering client feedback to inform product development.

Responsibilities

Provide technical support to institutional clients
Own and manage all incoming client queries under time pressure
Gather client feedback and relay insights to product development

Skills

Qualifications

FINRA Series 99

About Copper.co

copper.co

Headquarters

London, England, United Kingdom

Company Size

201-500 employees

Founded

2018

View Profile

Copper builds institutional-grade infrastructure for digital assets, offering institutional custody, prime services, and collateral management. Its platform uses MPC custody and trading solutions — including Clearloop, an off‑exchange settlement service that lets clients trade on centralized venues without moving assets — to reduce counterparty risk and boost capital efficiency. Copper serves institutional clients (asset managers, exchanges, brokers) with APIs and integrations that give firms operational control, compliance support, and secure access to liquidity.