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Client Operations Manager – Outerspace (3PL Fulfillment) at Outerspace - ApplyBlast

Client Operations Manager – Outerspace (3PL Fulfillment)

Outerspace

2 years ago

1.0 on Glassdoor

Carlstadt, New Jersey, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Client Operations Manager serves as the primary operational liaison for a portfolio of DTC brands, ensuring day-to-day fulfillment operations run smoothly, SLAs are met, and clients feel supported and informed. The role combines relationship management, operational oversight, and analytical problem solving within a fast‑paced, data‑driven 3PL environment.

Responsibilities

Serve as primary operational liaison for client brands
Monitor KPIs and ensure SLA compliance across fulfillment workflows
Lead client performance calls and reporting while managing peak season support

Skills

About Outerspace

outerspace.com

Headquarters

Carlstadt, New Jersey, United States

Company Size

51-200 employees

View Profile

Outerspace is a high-touch third-party logistics (3PL) provider that delivers brand-first fulfillment and logistics services. They redesign fulfillment processes to be customer-experience obsessed, positioning a 3PL as a competitive advantage for brands. Outerspace focuses on meticulous, hands-on operations and end-to-end logistics to support direct-to-consumer growth and stronger brand experiences.