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Client Operations Manager at Outerspace - ApplyBlast

Client Operations Manager

Outerspace

2 years ago

1.0 on Glassdoor

Fairless Hills, Pennsylvania, United States

Onsite

Full Time

Manager

0 applicants

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About this role

Outerspace is seeking a Client Operations Manager to serve as a key relationship manager and expert on brand products, ensuring internal operations align with client values and deliver excellent customer experiences. This role involves nurturing client relationships, leading meetings, identifying growth opportunities, and proactively solving fulfillment workflow complexities. The ideal candidate will act as a super user managing client business through data analysis and business tools while tracking key performance indicators for client success.

Responsibilities

Nurture client relationships through regular communication and virtual meetings
Lead meetings with clients and cross-functional teams to execute action items
Identify solutions and process improvements for unique fulfillment workflows

Skills

About Outerspace

outerspace.com

Headquarters

Carlstadt, New Jersey, United States

Company Size

51-200 employees

View Profile

Outerspace is a high-touch third-party logistics (3PL) provider that delivers brand-first fulfillment and logistics services. They redesign fulfillment processes to be customer-experience obsessed, positioning a 3PL as a competitive advantage for brands. Outerspace focuses on meticulous, hands-on operations and end-to-end logistics to support direct-to-consumer growth and stronger brand experiences.