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Client Operations Support Professional at Fiserv - ApplyBlast

Client Operations Support Professional

Fiserv

4 months ago

3.0 on Glassdoor

Omaha, Nebraska

Onsite

Full Time

Senior

0 applicants

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About this role

As a Client Operations Support Professional at Fiserv, you will serve as the primary operational contact for clients, managing daily interactions, validating production outputs, and resolving system discrepancies. The role involves collaborating cross-functionally with production and technology teams to drive root-cause analysis and implement process improvements while maintaining high service levels.

Responsibilities

Validate daily reconciliation and production outputs to ensure accuracy
Manage client inquiries and resolve product or service issues promptly
Collaborate with technology teams to escalate incidents and conduct root-cause analysis
Produce periodic reports and activity logs for clients and internal stakeholders
Recommend and implement process improvements to reduce error trends

Skills

Qualifications

ITIL Foundation

About Fiserv

fiserv.com

Headquarters

Milwaukee, Wisconsin, United States

Company Size

10001+ employees

Founded

1984

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Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.