Client Ops & Onboarding Specialist
Respondology
About this role
Respondology is seeking a Client Ops & Onboarding Specialist responsible for onboarding, supporting, and troubleshooting the Respondology social engagement suite, while supporting the human moderator program. The role involves direct client interaction, platform configuration, resolving technical issues, and improving workflows for social media and AI-powered products.
Skills
About Respondology
respondology.comRespondology provides social media comment moderation software for brands and agencies. Its platform uses AI and human review workflows to detect, prioritize, and remove spam, abuse, and other unwanted comments across social channels.
About Respondology
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$60k – $70k
per year