Client Partner, Malaysia

Cialfo(24 days ago)

Kuala Lumpur, MalaysiaOnsiteFull TimeSenior$130,816 - $176,244 (estimated)Customer Success

About this role

A Client Partner at Cialfo is a senior, strategic customer-facing role focused on delivering white‑glove service to B2B high school clients and positioning Cialfo as a trusted partner in the education ecosystem. The role requires deep relationship management with stakeholders from counsellors to school leaders and drives client satisfaction, retention, and account growth through personalized engagement and strategic partnership. This position is based in Malaysia.

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Required Skills

Client Management
Account Management
Onboarding
Training
Data Analysis
Stakeholder Engagement
Relationship Building
Strategic Planning
CRM
Business Development

Qualifications

Bachelor's Degree (Business Administration, Education, Marketing, Communications or related)
MBA (Preferred)

About Cialfo

cialfo.co

Cialfo is an AI-powered global college counseling and application platform that helps schools and counselors guide students through university discovery and admissions. It centralizes student profiles, application tracking, college search/matching, communications, and deadlines into one dashboard to speed workflows and keep counseling organized. Designed for international schools, counselors, students and higher-education partners, the platform includes analytics, reporting and collaboration tools to streamline outreach and decision-making. Trusted by leading schools worldwide, Cialfo uses AI-driven recommendations and integrations to improve admissions outcomes and the student experience.

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