Client Product & AI Operations Lead

This role involves owning the product rollout and AI-enabled services for a major sports client, managing the process from configuration and onboarding to launch and ongoing optimization. The position requires building and maintaining AI-powered automations, troubleshooting issues, and collaborating directly with engineering teams to resolve problems and improve the product. The ideal candidate will have a technical background, experience with client-facing integrations, and a strong ability to make decisions with incomplete information.