Client Product Support Representative

FINBOA Inc

2 months ago

Houston, TX

Onsite

Full Time

Junior

0 applicants

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About this role

A Client Product Support Representative at FINBOA provides exceptional product and technical support to clients through phone, email, and ticketing systems. The role focuses on resolving client issues, collaborating with internal teams, and improving client satisfaction through accurate documentation and feedback.

Skills

Qualifications

Bachelor’s degree in a related fieldStrong verbal and written communication skillsExcellent analytical and problem-solving skillsAbility to organize and prioritize multiple requestsCustomer-first mindset

About FINBOA Inc

finboa.com

FINBOA provides a configurable automation platform that digitizes and automates financial operations and compliance processes for banks, credit unions, and fintechs. Its solutions streamline compliance, reduce operational risk, and improve customer experience by automating back‑office workflows, decisioning, and case management. Built as a low‑code/no‑code platform with rules engines, orchestration, and analytics, FINBOA helps institutions modernize legacy processes and accelerate regulatory response and operational efficiency.