Client Relations Agent

As a Client Relations Agent, you will act as a representative of Hermès, dedicating yourself entirely to ensuring the satisfaction of our customers across the Benelux-Nordics countries. You will serve as the main point of contact for end customers, providing high-quality omnichannel support via email, telephone, and digital channels. The role involves advising customers, ensuring relationship quality with both clients and stores, and providing comprehensive product information and procedural guidance.