Oracle
The role supports Oracle's post‑sales customers by handling non‑technical inquiries and technical questions related to Electronic Support Services via phone and electronic channels. As the primary point of contact, the analyst acts as a liaison between customers and internal Oracle teams, providing real‑time resolutions and escalating complex issues as needed.
Oracle Corporation is a multinational technology company that builds enterprise software, cloud infrastructure, and engineered systems for large organizations. Best known for the Oracle Database, the company also offers a broad portfolio of enterprise applications (ERP, HCM, CX), analytics, middleware, Java, and hardware, plus Oracle Cloud Infrastructure (OCI) with SaaS, PaaS, and IaaS services. Oracle supports customers through consulting, managed services, and global technical support to migrate and modernize mission‑critical systems. Enterprises choose Oracle for its integrated stack, scalable performance, and enterprise‑grade security and reliability.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Oracle.
Oracle didn’t post a salary, so this is our estimate from similar listings.
12% below the average for this role
Client Technical Support Representative
Interactive Brokers
Bilingual Customer Service Representative
thearchetypestrategy.com
Technical Support Representative
Wipro
Bi-lingual Pharmacy Tech Support/Call Center Rep (Remote Work from Home)
lifelancer
Customer Service Support Specialist
Stellantis
GGN|NFL - CHAT|15-Jun-26
Teleperformance