Client Relations Associate

The Client Relations Associate at Connect Pediatrics develops and manages relationships with referral sources such as pediatric clinics, ABA centers, and hospitals to promote in-home private duty nursing and therapy services. The role involves serving as the primary point of contact for case managers, ensuring excellent customer service, and collaborating with the internal team to facilitate patient onboarding. The associate also monitors referral trends, represents the company at industry events, and implements strategic plans to meet sales targets.