Client Relations Specialist - Commercial Loan Servicing

Berkadia(1 month ago)

HybridFull TimeMedior$72,040 - $96,518 (estimated)Loan Servicing

About this role

The Client Relations Manager at Berkadia works within the loan servicing platform as the liaison between borrowers, internal servicing teams, trustees, and investors. The role supports timely communication, adherence to policies, and maintenance of client relationships at a large non-bank commercial mortgage servicer. The position emphasizes professional development, collaboration across business units, and delivering excellent client service.

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Required Skills

Client Relations
Loan Servicing
Document Review
Risk Assessment
Stakeholder Management
Communication
Compliance
Portfolio Monitoring
Escalation Management
Problem Solving

+4 more

Qualifications

Bachelor's Degree

About Berkadia

berkadia.com

Berkadia is a national commercial real estate company that provides mortgage banking, lending, loan servicing, and capital markets advisory to owners, investors, and developers. Its offerings include agency and conduit financing, life‑company and bank loans, HUD/FHA and CMBS products, bridge and mezzanine financing, plus investment sales and structured equity solutions. Berkadia pairs a local market platform of brokers and research with national distribution and loan servicing capabilities to deliver tailored capital solutions. The firm is backed by major financial parents and emphasizes customer‑focused execution and market expertise.