Client Relations Specialist

The ASPCA is seeking a bilingual Client Relations Specialist to serve as the first point of contact for community members, providing compassionate support and connecting people and animals to appropriate resources. This onsite role involves greeting visitors, managing sensitive interactions, resolving conflicts, and facilitating intake processes while maintaining detailed logs and supporting public engagement efforts. The position requires strong communication skills, empathy, and the ability to work effectively in a fast-paced shelter environment.