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Client Relationship and Delivery Owner at DayOne - ApplyBlast

Client Relationship and Delivery Owner

DayOne

21 days ago

4.0 on Glassdoor

Johor Bahru, Johor, Malaysia

Onsite

Full Time

Senior

0 applicants

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About this role

This senior, cross-functional role serves as the primary point of contact for customers across project delivery and ongoing service operations, owning outcomes from initial construction through to live SLA performance. The position leads virtual delivery teams, manages the full lifecycle of data center construction and customization projects, and is accountable for service quality once the facility is live. It requires managing client relationships, coordinating internal resources, and driving continuous improvement across live service delivery.

Responsibilities

Lead data center construction and customization projects end to end
Manage service delivery in line with SLAs and agreed delivery costs
Act as primary point of contact for customers across project delivery

Skills

About DayOne

dayonedc.com

Headquarters

Singapore, Central Region, Singapore

Company Size

1001-5000 employees

Founded

2022

View Profile

DayOne is a pioneering data center company that develops and operates sustainable, interconnected digital infrastructure for hyperscale, cloud, and enterprise customers. The company delivers high-performance colocation capacity across Asia-Pacific markets including Singapore, Malaysia, Indonesia, Hong Kong, Japan, and Thailand, as well as Europe with a presence in Finland. DayOne is known for its proprietary SIJORI hub-and-spoke regional model and a strong commitment to sustainability and zero-carbon operations.