Baylor Genetics
The Client Relationship Manager provides white-glove support to existing clients, focusing on enhancing customer retention and utilization. This role involves collaborating with Regional Account Executives and cross-functional teams to facilitate problem resolution and ensure smooth client interactions throughout the ordering and testing process. The position requires acting as an internal triage for client requests and managing onboarding, engagement, and project deliverables.
Headquarters
Houston, Texas, United States
Baylor Genetics specializes in clinically relevant genetic testing and helps determine an individual's chance of developing or passing on a genetic disorder. With nearly 50 years of innovation and over 4 million tests performed worldwide, Baylor Genetics excels in the field of genetics and precision medicine, offering services including Whole Genome Sequencing, Whole Exome Sequencing, and chromosomal microarray analysis.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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