Client Representative

The Client Representative is responsible for the day-to-day execution of patient drug assistance services for assigned hospital and healthcare facility clients. This role focuses on screening patients for eligibility, completing and submitting applications for manufacturer copay and free drug programs, managing orders, posting copay payments, and ensuring accurate and timely data entry in the program portal. The Client Representative plays a critical role in securing financial assistance for patients and optimizing reimbursement for partner facilities while maintaining compliance with program guidelines and hospital policies.