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© All Rights Reserved. ApplyBlast.com
Banfieldagency
A Client Retention Coordinator at Mars Veterinary Health manages Wellness Plans for pet owners, negotiating renewals, educating clients on services, and documenting interactions using specialized software. The role requires empathy and strong communication skills to retain Banfield clients while handling sensitive situations, such as plan cancellations or notifying families of deceased pets. Working remotely within the US, this position focuses on maximizing customer lifetime value and ensuring positive client experiences across various veterinary clinics.
Headquarters
Vancouver, Washington, United States
Company Size
10001+ employees
Founded
1955
Banfield Agency is a creative agency that provides branding, advertising, design, and digital marketing services for clients across a range of industries. The company helps organizations build and grow their brands through strategic communications, campaign development, and creative production.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Banfieldagency.
12% above the average for this role