Client Retention Specialist (Remote)
Beyond Finance(7 hours ago)
About this role
Beyond Finance is seeking Retention Specialists to serve as the primary point of contact for clients in financial hardship programs. The role involves educating clients, deescalating concerns, analyzing financial situations, and helping retain clients through customized solutions. The position emphasizes customer service and supports the company's mission to help individuals become debt-free.
Required Skills
- Customer Service
- CRM
- Active Listening
- Negotiation
- Problem Solving
- Financial Skills
- Communication
- De escalation
- Empathy
- Multitasking
About Beyond Finance
beyondfinance.comBeyond Finance is a technology-enabled debt relief firm that helps consumers move beyond debt by negotiating with creditors, arranging debt-settlement and consolidation programs, and offering access to debt-relief loans. It combines personalized financial assessments with a data-driven platform and licensed counselors to design affordable repayment plans, reduce balances, and lower interest for clients nationwide. The company provides ongoing account management, credit education, and works with financial partners to streamline enrollment and payouts. Consumers choose Beyond Finance for hands-on negotiation support, transparent fees, and measurable savings.
View more jobs at Beyond Finance →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Beyond Finance
Similar Jobs
Inside Sales Representative - Retention
Aura(13 days ago)
Post Enrollment Specialist
Better Debt Solutions(1 month ago)
Customer Retention Coordinator
Lytegen(1 month ago)
Customer Retention Coordinator
Lytegen(1 month ago)
Crisis Helpline Responder
Intellect(1 year ago)
Inbound Customer Retention Representative
TruGreen LawnCare(1 month ago)