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Client Retention Specialist (Remote) at Beyond Finance - ApplyBlast

Client Retention Specialist (Remote)

Beyond Finance

7 months ago

3.7 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

Beyond Finance is seeking a Retention Specialist to support customers enrolled in its financial hardship programs. The role focuses on educating clients, maintaining relationships, and guiding them toward debt-free outcomes, while delivering a best-in-class customer service experience across phone and digital channels. This full-time position offers a base salary and comprehensive benefits, with retention goals and commissions tied to performance.

Skills

Qualifications

High School Diploma or EquivalentAssociate's DegreeBachelor's Degree

About Beyond Finance

beyondfinance.com

Headquarters

Chicago, Illinois, United States

Company Size

1001-5000 employees

Founded

2016

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Beyond Finance is a technology-enabled debt relief firm that helps consumers move beyond debt by negotiating with creditors, arranging debt-settlement and consolidation programs, and offering access to debt-relief loans. It combines personalized financial assessments with a data-driven platform and licensed counselors to design affordable repayment plans, reduce balances, and lower interest for clients nationwide. The company provides ongoing account management, credit education, and works with financial partners to streamline enrollment and payouts. Consumers choose Beyond Finance for hands-on negotiation support, transparent fees, and measurable savings.