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Client Retention Specialist at Beyond Finance - ApplyBlast

Client Retention Specialist

Beyond Finance

7 months ago

3.7 on Glassdoor

Onsite

Full Time

Junior

0 applicants

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About this role

Beyond Finance is seeking Retention Specialists to serve as the primary contact for customers enrolled in financial hardship programs. The role involves assisting clients facing financial difficulties through phone interactions, providing empathy, and helping them understand and navigate debt relief options, with the goal of retaining customers and ensuring they achieve their financial goals.

Skills

About Beyond Finance

beyondfinance.com

Headquarters

Chicago, Illinois, United States

Company Size

1001-5000 employees

Founded

2016

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Beyond Finance is a technology-enabled debt relief firm that helps consumers move beyond debt by negotiating with creditors, arranging debt-settlement and consolidation programs, and offering access to debt-relief loans. It combines personalized financial assessments with a data-driven platform and licensed counselors to design affordable repayment plans, reduce balances, and lower interest for clients nationwide. The company provides ongoing account management, credit education, and works with financial partners to streamline enrollment and payouts. Consumers choose Beyond Finance for hands-on negotiation support, transparent fees, and measurable savings.