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Client Service Associate at EXANTE - ApplyBlast

Client Service Associate

EXANTE

3 months ago

4.7 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Client Service Associate serves as the primary point of contact for clients, delivering prompt and professional support across email, live chat, and phone channels. The role involves handling inquiries, coordinating with internal teams, and maintaining strong client relationships to support business growth and retention.

Responsibilities

Manage client inquiries via email, live chat, and phone within SLAs
Liaise with internal teams to resolve complex inquiries
Maintain product knowledge and contribute to FAQ and documentation

Skills

About EXANTE

exante.eu

Headquarters

London, England, United Kingdom

Company Size

501-1000 employees

Founded

2011

View Profile

EXANTE is a multi-asset prime broker and trading platform offering direct access to 50+ global markets and over 2 million instruments, including stocks, ETFs, bonds, futures, options, FX and commodities. It targets professional and institutional clients—hedge funds, asset managers, family offices and active traders—providing fast onboarding, transparent pricing, institutional-grade execution and custody-like services. The platform includes a free API, advanced order types and dedicated support to integrate and automate trading workflows. EXANTE’s proposition combines broad market coverage, low-latency infrastructure and tailored prime-brokerage capabilities.