Client Service Coordinator

The Client Service Coordinator serves as the primary point of contact for clients, ensuring a welcoming and professional experience through face-to-face interactions, phone communication, and shared decision-making. This role involves managing the front desk, scheduling appointments, greeting clients and pets, and addressing client concerns or emergencies efficiently. The position requires maintaining a clean reception area, relaying messages to the veterinary team, and ensuring smooth check-in and check-out processes.