Client Service Excellence Representative (FINRA Licensed)
Our Group(1 month ago)
About this role
A Client Service Excellence Center associate at Vanguard is part of the client-facing team that supports the firm's mission to improve investors' long-term financial wellbeing. The role sits within Vanguard’s remote client services organization and is focused on delivering exceptional experiences to clients. This position requires active FINRA Series 7 and Series 63 licenses and is performed remotely from within Utah.
Required Skills
- Client Service
- Inbound Calls
- CRM
- Empathy
- Problem Solving
- Communication
- Collaboration
- Account Maintenance
- Regulatory Compliance
Qualifications
- High School Diploma
- Associate Degree
- Bachelor's Degree
- Series 7
- Series 63
- SIE
About Our Group
vanguardjobs.comNew Relic is a cloud-native observability platform that helps developers and operations teams monitor, troubleshoot, and optimize applications, infrastructure, and digital customer experiences. It offers application performance monitoring (APM), distributed tracing, logs, metrics, infrastructure monitoring, synthetics, dashboards, and alerting, all unified in the New Relic One platform. The service ingests telemetry from across cloud-native and hybrid stacks, provides powerful query and visualization tools, and includes AI/ML-assisted insights to speed incident response and capacity planning. Organizations use New Relic to correlate metrics, traces, and logs in one place for real‑time visibility and faster troubleshooting.
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