Client Service Lead
SPS-North America(9 days ago)
About this role
A Client Services Lead acts as the primary representative of the organization, providing excellent customer interactions and managing various operational duties in an onsite reception, mailroom, and office support setting. The role focuses on ensuring a seamless experience for clients, visitors, and employees, and supporting daily office functions.
Required Skills
- Customer Service
- Reception
- Mailroom Operations
- Office Support
- Communication
- Hospitality
- Logistics
- Facilities Management
- Microsoft Office
- Client Relations
About SPS-North America
spsglobal.comSPS is a global business process outsourcing (BPO) firm that helps organizations scale operations and improve customer experience through people, technology, and data. They deliver contact center and omnichannel customer support, back‑office processing, and tech‑enabled services such as automation and analytics tailored to industry needs. SPS emphasizes secure, scalable delivery and measurable outcomes to reduce costs, boost customer satisfaction, and accelerate clients’ digital transformation.
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