Client Service Manager
SPS-North America(11 days ago)
About this role
The Client Service Manager is the on-site leader for client accounts, overseeing multiple sites or projects and serving as the primary on-site client contact. The role focuses on ensuring daily service delivery, maintaining client satisfaction, and representing the company professionally while supervising staff and coordinating operations across sites.
Required Skills
- Client Management
- Operations Management
- Staff Supervision
- Financial Management
- Compliance
- Project Management
- Training Delivery
- Vendor Management
- Scheduling
- Reporting
+2 more
Qualifications
- Bachelor's Degree (Preferred)
About SPS-North America
spsglobal.comSPS is a global business process outsourcing (BPO) firm that helps organizations scale operations and improve customer experience through people, technology, and data. They deliver contact center and omnichannel customer support, back‑office processing, and tech‑enabled services such as automation and analytics tailored to industry needs. SPS emphasizes secure, scalable delivery and measurable outcomes to reduce costs, boost customer satisfaction, and accelerate clients’ digital transformation.
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