Client Service Manager
SPS
About this role
The Client Service Manager (CSM) is responsible for overseeing daily service delivery and staff at multiple client sites, ensuring customer satisfaction, policy adherence, and operational efficiency. The role involves acting as the primary point of contact for clients, managing staff, and implementing improvements to meet client expectations.
Skills
About SPS
spsglobal.comSPS provides outsourced business support services including workplace experience, office services, mailroom operations, document management, and customer support solutions for organizations across industries.
Recent company news
PR NewswireSPS and WORKTECH to Reveal Groundbreaking Insights from 2025 State of the Workplace Survey
Sep 17, 2025
PR NewswireSPS North America wins gold award for Employee Training & Development
Jun 11, 2025
PRWebSPS North America recognized for Leadership Excellence by the American Business Awards
Jun 8, 2023
Yahoo FinanceSPS Named Global Outsourcing Leader for 14th Consecutive Year
3 weeks ago
PR NewswireSPS named to IAOP Global Outsourcing 100 for 13th consecutive year
Feb 25, 2025
About SPS
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for SPS.
Salary
$77k – $80k
per year