Ethos Veterinary Health
The Client Service Representative serves as the essential connection between clients, their pets, and the hospital team at a 24/7 Emergency Care Veterinary Hospital. This role involves managing front desk interactions, coordinating communications, and ensuring smooth operations to provide excellent service. The position requires handling multi-line phone systems, scheduling appointments, processing payments, and maintaining accurate client records. The representative also assists with walk-in cases and collaborates with the hospital team to support overall operations.
Ethos Veterinary Health is a national network of specialty and emergency veterinary hospitals that delivers advanced care for dogs and cats. Its hospitals provide 24/7 emergency services and specialty medicine—staffed by experienced clinicians and board‑certified specialists across disciplines such as surgery, critical care, oncology, cardiology, and neurology. Ethos partners with primary‑care veterinarians to coordinate referrals and continuity of care, emphasizing a collaborative, patient‑centered approach and innovation under the motto “Reimagining Veterinary Medicine.” The network also makes it easy for pet owners to find local hospitals and for veterinary professionals to access career and practice resources.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ethos Veterinary Health.
17% below the average for this role
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