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Client Service Representative [Hourly] at CIBC - ApplyBlast

Client Service Representative [Hourly]

CIBC

4 months ago

4.3 on Glassdoor

Toronto, ON

Onsite

Part Time

Junior

0 applicants

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About this role

A Client Service Representative at CIBC serves as the primary point of contact within a Banking Center, assisting clients with day-to-day needs and financial transactions. This role involves resolving client issues, promoting digital banking products, and delivering a personalized service experience. Employees must be flexible with banking hours, including evenings and weekends, and are required to work on-site at multiple locations.

Responsibilities

Assist clients with day-to-day banking transactions and account inquiries
Resolve complex client issues and escalate to appropriate teams when necessary
Promote and onboard clients to mobile banking applications
Provide personalized service within a fast-paced banking center
Demonstrate flexibility to work various shifts including evenings and weekends

Skills

About CIBC

cibc.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

1867

View Profile

CIBC (Canadian Imperial Bank of Commerce) is one of Canada’s major banks providing personal, business and wealth management services. It offers everyday banking, credit cards, mortgages, loans, investing and financial advice through branches, phone and online/mobile channels. CIBC serves individuals, small businesses and institutional clients with digital tools, financial planning and specialized products such as private and commercial banking. Customers rely on CIBC for its broad product suite, omnichannel access and Canadian market presence.